Privacy Policy

 

Privacy Policy

 

Last updated: November 26, 2025

This Privacy Policy explains how Botanical Green Care LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services (the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect the following types of information when you use our Services:

  • Contact information (such as name, phone number, and shipping/billing address)
  • Order information (items purchased, payment confirmation, shipping details)
  • Account information (if you choose to create an account)
  • Customer support communications
  • Usage data collected through cookies and your browser (IP address, device type, browsing activity)

We collect this information to process orders, operate our store, and improve your experience.

 

How We Use Your Information

We use your information to:

  • Process and fulfill purchases
  • Provide customer support
  • Improve and optimize our website
  • Prevent fraud and ensure security
  • Send marketing communications if you subscribe (you may opt out at any time)

We do not sell your personal information.

 

How We Share Information

We may share information with trusted third-party partners who help operate our business, such as:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping partners
  • Analytics and advertising service providers

These partners use your information only to perform their services.

 

Cookies

We use cookies and similar technologies to operate and improve our Services, understand website activity, and personalize your experience. You may disable cookies through your browser settings, but some features may not function properly.

 

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise your rights, please contact us through our website.

 

Data Security

We take appropriate steps to safeguard the personal information we collect and maintain.

 

International Users

If you are located outside the United States, your information may be transferred and processed in the United States.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through the Contact page on our website.